Community Manager 

Part-time · Contract · Fully Remote (Global)

Role Overview

Sankofa exists to be more than a platform. It is meant to be a genuine support system for Black women navigating leadership, transition, creative development and growth.

Without intentional community stewardship, even the most aligned mission can feel transactional or disconnected. The Community Manager ensures that members experience Sankofa as a space of belonging, trust, and real connection. This role protects the heart of Sankofa.

Why This Role Matters

The Community Manager is responsible for creating a meaningful, engaging and supportive experience for members of the Sankofa community.

This role focuses on how the community feels and functions day to day, from onboarding through long-term participation. The Community Manager helps ensure members feel welcomed, connected, and supported, and that the community remains dynamic, relational, and grounded in Sankofa’s values.

This is not a content-only or moderation-only role. It is a people-centered role that blends facilitation, coordination, and thoughtful engagement.

What You’ll Own

You will own the overall community experience at Sankofa, from onboarding through long-term engagement.

Your work will shape how members are welcomed in, how they connect with one another and how they experience programming over time.

This role is about creating the conditions for connection, belonging and intentional engagement. Success looks like steady, thoughtful programming that resonates and a community that feels alive, trusting and aligned with Sankofa’s values.

  • You will own the day-to-day experience of community members, ensuring that Sankofa feels welcoming, supportive, and intentionally designed from the moment someone joins.

    This includes designing the systems, touchpoints, and rhythms that help members feel oriented, connected, and able to participate in ways that feel meaningful to them.

    This includes:

    • Designing and running onboarding experiences for new members

    • Creating clear pathways for members to connect, contribute, and stay engaged

    • Facilitating conversations, discussions, and regular community touchpoints

    • Supporting relationship-building through membership matching, introductions, or small-group connections

    • Developing or curating resources that support member growth and participation

    • Monitoring community health, participation, and overall sentiment

  • You will own the coordination and flow of community programming, ensuring events and sessions feel intentional, well-facilitated, and aligned with Sankofa’s mission.

    This includes shaping how members come together for learning, reflection, and connection and ensuring those moments are supported by thoughtful preparation and follow-through.

    This includes:

    • Supporting or hosting virtual sessions, circles, or gatherings

    • Coordinating guest speakers, facilitators, or contributors

    • Working with partners and collaborators on community-facing events

    • Ensuring programming aligns with member needs, capacity, and Sankofa’s values

    • Supporting preparation, facilitation, and post-event reflection

  • You will work closely across the team to ensure the community experience is supported by clear systems, aligned messaging, and smooth execution.

    This includes acting as a connective thread between community, marketing, partnerships, and operations.

    This includes:

    • Collaborating with the Operations Manager on logistics, scheduling, and workflows

    • Working with the Marketing Manager to ensure external messaging reflects the lived community experience

    • Coordinating with the Partnerships Manager on partner-led activations tied to programming

    • Flagging capacity considerations or experience risks early

  • You will gather, synthesize, and share insights from the community to help Sankofa grow intentionally and responsibly.

    This includes listening closely to what members are experiencing and translating those insights into improvements.

    This includes:

    • Collecting qualitative feedback from members through conversations, surveys, or observation

    • Identifying patterns, needs, and opportunities within the community

    • Sharing insights with founders and the team

    • Helping refine onboarding, engagement pathways, resources, and programming over time

Experience & Background

We’re looking for someone who brings strong facilitation skills, relational intelligence and experience supporting community-based spaces.

You likely have:

  • 2–5 years of experience in community management, facilitation, program coordination, or related roles

  • Experience supporting online or in-person communities

  • Strong interpersonal and communication skills

  • Comfort holding space for group conversations and engagement

  • Ability to balance warmth with clear boundaries and structure

  • Experience working in community-centered, nonprofit, or mission-driven spaces is a plus

  • Cultural fluency and sensitivity, particularly in spaces centered on identity, lived experience, and care

A Note on Fit

This role is a great fit if you enjoy supporting people, creating connection and bringing structure to relational work. You do not need to have managed a large community before. What matters most is your ability to facilitate, listen, follow through, and work with care and intention.

Apply Here

We invite you to take your time with this application and approach it with intention. Thoughtful, reflective responses are more important to us than speed or perfection.

This is a part-time, contract role and is fully remote. The estimated time commitment is approximately 15 hours per week, with the opportunity to increase as Sankofa grows and capacity allows. Compensation for this role is $20–$25 per hour, dependent on experience and expertise.

This role is best suited for someone who is available for a consistent part-time commitment and is interested in an ongoing role with the opportunity to grow within a mission-driven organization.

We will be reviewing applications on a rolling basis.

Applications are now closed. Thank you so much for your interest!